Privacy Policy
Welcome to this website. This Privacy Policy explains how we collect, use, protect, and process your personal information. We always prioritize user privacy and protect your information security and legal rights to the highest standards.
1. Information We Collect
We may collect your personal information in the following scenarios:
Registering an account: Name, email address, phone number, password.
Placing an order: Shipping address, payment information (encrypted), order details.
Browsing a website: IP address, device type, browser information, access behavior (collected via cookies).
Contacting customer service or participating in surveys: Communication records, feedback.
2. How We Use Information
We collect your information only for the following purposes:
Completing order transactions and delivery;
Providing customer support and after-sales service;
Personalizing product and recommendation content;
Conducting market data analysis and service optimization;
Sending notifications related to orders, logistics, and accounts (such as shipping, delays, etc.);
Complying with legal and regulatory requirements (such as tax filing and other compliance processing).
3. Sharing and Disclosure of Information
We will never sell or rent any of your personal information. We share information only in the following situations:
Sharing the minimum necessary information with partners such as logistics companies and payment platforms to complete service delivery;
Complying with the legal requirements of judicial and regulatory authorities;
Cooperating with data security service providers when necessary to prevent fraud, cyberattacks, or other illegal activities.
4. Cookies and Tracking Technology
We use cookies, pixel tags, and other technologies to improve user experience, analyze site performance, and optimize marketing. You can disable cookies in your browser, but this may affect the use of some functions.
5. Information Storage and Security
All data is transmitted through SSL encrypted channels;
We use firewalls, access control, data anonymization, and other technologies to ensure that information is not accessed or disclosed without authorization;
All payment information is processed by third-party payment platforms (such as Stripe and PayPal). We do not directly store your complete credit card information.
6. User Rights
Under GDPR or applicable privacy regulations, you have the following rights:
To access and view your personal information;
To request correction or deletion of information;
To refuse or revoke authorization;
To request data transfer to other platforms (if applicable);
To file a complaint with a regulatory authority.
You may contact us at any time via email to exercise the above rights, and we will respond within 7 business days.
7. Children's Privacy
Our website and services are not intended for minors under the age of 14. If we discover that we have unintentionally collected children's information, we will delete it immediately.
8. Data Transfer
If you are located in the European Economic Area (EEA), we may need to transfer information to service providers whose data centers are located outside the EU. In such cases, we will ensure that data protection mechanisms compliant with EU standards (such as Standard Contractual Clauses, SCC) are used.
9. Policy Updates
We may update this Privacy Policy due to business or legal requirements. All changes will be posted on this page and updated with the "Last Updated Date". Significant changes will be proactively confirmed upon your next visit.
10. Contact Us
If you have any questions, suggestions, or need to exercise your privacy rights regarding this Privacy Policy, please contact us through the following methods:
Email: Carefulservice@hotmail.com
Customer Service WhatsApp: 44 7459161777